Guangdong Titanium Tantalum Technology Co., Ltd

Chrome Heart Online Privacy Policy

Last revised on February 13, 2022

This privacy policy of Chrome Hearts LLC ("Company", "We", "Our") describes how we collect, use, and disclose information about the company's website (www.chrome Hearts. com), applications, services, tools, and features (collectively referred to as "Services"). For the purpose of this privacy policy, "you" and "your" refer to you as a service user. We are committed to protecting and respecting your privacy. We are a limited liability company established in the United States of America, with our registered office located at 915 N Mansfield Avenue, Hollywood, CA 90038, United States. According to the General Data Protection Regulations ("GDPR"), we are a data controller.

Please read this privacy policy carefully. By using, accessing, or downloading any service, you agree to use the information described in it regarding you and the other terms of this privacy policy. If you do not agree to this privacy policy, please do not access or use the service.

1. Update this privacy policy

We may modify this privacy policy from time to time, in which case we will update the "Last Revision" date at the top of this privacy policy. If we make changes, such changes will be posted on this page. Please come back frequently to check for any updates or changes to this privacy policy. In addition, we will comply with all requirements of applicable laws, which may include notifying you or obtaining your consent. Notification may be sent via email to the last email address you provided us, by posting notice of such changes on the service, or by other means that comply with applicable laws. However, it is your responsibility to review the privacy policy from time to time to view any such changes. The updated privacy policy will take effect at the time of publication, or a later date specified in the updated privacy policy or required by applicable law. If you do not agree to the updated privacy policy, please do not continue to access or use the service.

2. Company collects and uses information

A. The information you provided us or inferred from us

In order to provide you with specific services, we may request that you provide us with certain detailed information or information about you, and we may also infer information about you, including if you are a customer of one of our stores. This information may include:

Basic contact information, including your name, email address, mailing address, and phone number. We collect basic contact information to communicate with you, provide products and services to you, and promote products to you.

Account information, including username, password, other access details (such as answers to security questions), and account preferences. We collect account information to maintain and protect your account with us. If you choose to use the service and register an account, it is your responsibility to ensure the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with anyone else. If you believe that your account has been hacked, please contact us immediately.

Payment information, including credit or debit card information and billing address. We collect payment information to process your payment and provide you with the products or services you requested.

Delivery account information, such as your FedEx account, so that we can use your delivery account to deliver to you.

Any other information you choose to include in your communication with us, such as when sending us an email.

Other information collected or inferred through your visit to our store, including gender, birthday, age, family members, relationships with other customers, friendships and important others, fitting details, social media processing, information about gift recipients, pet ownership, and similar details.

Some features of the service may require you to enter certain information in order to submit a form (such as making a purchase). You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

B. The technical information we have collected about you and your interactions with the service

When you use our services, we may also automatically collect certain information about your interaction with the service ("usage data"). For this purpose, we may use cookies, network beacons/clear GIFs, and other geographic location tracking technologies ("tracking technologies"). The usage data may include:

Unique device identifier

Device type and brand, such as your phone, computer, or tablet

Mobile network information

IP address

Browser Type

Date and timestamp, such as the date and time when you first accessed the service

operating system

Log data

Accurate positioning

Other usage data and information related to your interaction with the service, such as click stream data and advertising impressions

We use the information we automatically collect to customize features and content for you, promote to you, offer discounts or promotions, conduct analysis and better understand user service interactions, and monitor and/or resolve fraud and security incidents.

C. Our legal basis for processing information about you

We process information about you to fulfill the contract we have signed with you, such as:

To provide you with our products, services, content, and functions;

Communicate with you regarding your purchase or customer service inquiries;

Process and complete your order, including sending you any necessary emails related to your order, such as order and shipping confirmation;

Processing payments made through services;

Manage and provide services and customer support according to your requirements.

We have obtained your consent to process information related to you for the following reasons:

Verify our registered customers;

Personalize our services for you; and

If you choose marketing, we will communicate with you about products, services, discounts, promotions, events, and other news and information that we believe you will be interested in.

In order to respond to you and maintain our business relationship, for our legitimate interests, we will use your information to:

Send you announcements regarding security, privacy, or management related communications (these communications are not marketing oriented and we do not rely on consent, so you cannot choose to opt out);

Personalize our services to ensure the most effective presentation of service content for you and your device;

Manage services and internal operations for troubleshooting, data analysis, testing, research, statistics, and investigation analysis;

Maintain the security of our users, services, and business;

Establish and maintain our community; and

Comply with legal obligations.

In addition, we may use all of the above information to comply with any applicable legal obligations, enforce any applicable service terms, and protect or defend the services, our rights, the rights of our users or others.

3. How the company shares information about you

In some cases, the company may share your information with third parties in accordance with applicable laws. Specifically, we may share information about you:

For commercial purposes with service providers Such third parties include: (i) payment processors; (ii) Data analysis suppliers; (iii) Security suppliers; (iv) Website hosting provider; (v) Email marketing provider; (vi) Professional advisors (such as auditors, law firms, or accounting firms). These service providers who receive this information assist us in completing many different functions and tasks, such as: (i) processing and fulfilling orders and returns; (ii) Provide customer service and customer relationship management services; (iii) Provide data storage and disaster recovery services; (iv) Processing payments; (v) Communicate with you; (vi) Protect our website and services and prevent fraud; (viii) Run analysis and better understand the interaction between users and services; (ix) Promote our products and services;

With our partner companies or organizations. When we collaborate with third parties to provide promotions or organize events, we may share information about you with such entities we work with.

For legal reasons and to protect our services and business. We may share information about you in response to legal obligations, or if we determine it is necessary to (i) comply with applicable laws or comply with any obligations imposed by them (such as cooperating with law enforcement agencies, judicial orders, and regulatory investigations), (ii) protect our or our users' interests, or (iii) exercise or defend legal claims.

With our affiliated companies. We may share information about you with affiliated companies within our company family.

Related to asset sales, mergers, bankruptcies, or other commercial transactions. We may share information about you during negotiations or when involving changes in company control (such as restructuring, merger, or sale of our assets).

Execute any applicable service terms.

Ensure the safety of the company and/or its users.

When you request us to share certain information with third parties, such as through your use of social media widgets or login integration.

You acknowledge that such information sharing may occur in all of the above situations, and this privacy policy allows and is bound by it.

4. How long will we store your information?

In addition to our commitment to providing the highest standard of service and products, we believe that our products should entitle you to personalized customer treatment and unparalleled after-sales service (such as product warranty), some of which may last for a lifetime. For this purpose, and to ensure the provision of such services, we may need to retain your name, phone number, email address, mailing address, and/or other information related to you for the period required to provide such services.

When you purchase a product from us, we will retain information about you as necessary to comply with applicable laws regarding product warranty and safety, and allow you to understand your experience with the product and provide continuous advice.

The cookies we manage can be saved for up to 12 months.

We respect the retention period stipulated by applicable laws and regulations. If your data is no longer necessary for the provision of services (including the aforementioned after-sales service), or if you no longer wish to be part of our distribution list for email updates and newsletters, your information will be deleted or archived in an anonymous or de identifiable format to comply with applicable regulations.

5.Where do we store information about you?

Our headquarters is located in the United States of America, therefore, information about you will be transmitted to and stored/processed in the United States of America. Your information may also be processed by employees working for us or our service providers or partners outside the European Economic Area. We will take all reasonable and necessary steps to ensure that your information is securely processed in accordance with this privacy policy.

For data transmission outside the EU, we will use GDPR compliant transmission methods, including (i) demonstration clauses; (ii) US Privacy Shield; (iii) binding company rules; (iv) Other EU approved methods.

6. Cookies and other tracking technologies

Do not track signals

Your browser settings may also allow you to send 'Do Not Track' signals when accessing various websites. Like many websites, our website is not designed to respond to "do not track" signals received from browsers. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/ .

Cookies and other tracking technologies

After you use our services, we use cookies to collect information about your browsing activities over a period of time and on different websites. Cookies enable us to identify and calculate the number of users, and understand how users browse our website when using it. This helps us improve our services and the way our website operates. You can check the http://www.allaboutcookies.org/ Find more information about cookies and how to manage them.

You can control the way your device allows the use of tracking technology. If you are willing, you can block or delete our cookies from your browser; However, blocking or deleting cookies may result in certain services (including any portal and general features) not functioning properly.

Most browsers automatically accept cookies. However, you can configure your browser settings to use the service without certain cookie features. You can manually delete cookies or set your browser to automatically delete cookies according to a predetermined schedule. For example, in the menu bar of Internet Explorer, select Tools>Internet Options>Browse History>Delete to view manual and automatic options.

We may also use Flash cookies (also known as "persistent identity elements" or "local shared objects") on certain pages. Due to the inability of Flash cookies to be controlled through your browser settings, you can click here to adjust your preferences. You can also identify Flash cookies running on your computer by accessing the Flash Player folder. Flash cookies or LSO files are usually stored with the ". SOL" extension. Please note that if you block cookies, certain features available on the service may not be available, and we may not be able to provide personalized content for you.

Google Analytics

We use Google Analytics, a network analysis tool that uses cookies to help us understand how users use services. You can choose to exit Google Analytics without affecting the way you access our website - regarding choosing to exit Google Analytics tracking on all websites you use

7. Social functions

Some features of the service may allow you to initiate interactions between the service and third-party services or platforms (such as social networks) ("social functions"). Social features include the ability to allow you to click and access company pages on certain third-party platforms such as Facebook and Twitter, and "like" or "share" our content on these platforms from there. Using social functions may require third-party collection and/or use of information about you. If you use social functions or similar third-party services, the information you publish or otherwise provide may be publicly displayed by the third-party services you use. Both the company and third parties can access information about you and your use of services and third-party services. For more information on third-party websites and platforms, please refer to Section 8.

8. Third party websites and links

Our services may include links to other online platforms operated by third parties. We do not control such other online platforms, nor are we responsible for their content, privacy policies, or use of your information. The information you provide in public or semi public places, including the information you share on third-party social network platforms such as Facebook or Twitter, may also be seen by other users of the service and/or users of these third-party online platforms, but not limited to our or third-party use of it. Our inclusion of such links does not imply any recognition of the content on such platforms or their owners or operators, unless disclosed in the service. We expressly refuse to assume any responsibility for the actions of third parties, including but not limited to those related to the use and/or disclosure of personal information by third parties. Any information you directly submit to these third parties is subject to the privacy policy of that third party.

9. Children's privacy

We will not seek or intentionally collect any information about children under the age of 13. If we discover that we have unconsciously collected information about children under the age of 13, we will make commercially reasonable efforts to remove such information from our database.

If you are the parent or guardian of a child under the age of 13 and have provided us with information about them, you can use the following information to contact us and request the deletion of this information.

10. Data Security

Although we make every effort to protect your information, we cannot guarantee that any information you send us electronically when using the service or interacting with us in any other way is secure when transmitted to us. We suggest that you do not use unsafe channels to convey sensitive or confidential information to us. Please note that despite our best efforts, no security measures are perfect or impeccable, and we cannot guarantee 'perfect security'. Any information you send to us through any means is at your own risk of transmission.

Once we receive information about you, we will take appropriate technical and organizational measures, reasonable precautions, and follow industry best practices to protect your information from loss, theft, and unauthorized use, access, or modification. These protective measures help us prevent fraud and unauthorized access while maintaining the accuracy of data. We also take reasonable precautions to restrict access to information about you within our internal systems.

11. California

This Section 11 applies to residents of California in certain circumstances. Terms used in this section and not otherwise defined have the meanings assigned to them by the California Consumer Privacy Act (CCPA) of 2018.

A. Disclosure of collected personal information categories

Below, we have listed the categories of personal information listed based on the definition of "personal information" in CCPA, and have we collected such personal information in the past twelve (12) months (for more detailed information on collecting information, please refer to Section 2 above); (2) Disclosure of such personal information for commercial purposes (please refer to Section 3 above for a list of third parties with whom we may disclose personal information):

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